BNGRBL Shipping Policy

At BNGRBL, we want every order to reach you safely, quickly, and in great condition. This Shipping Policy explains how we process, pack, and ship your orders so you know exactly what to expect when shopping with us.

We designed this policy to be clear and fair for both our customers and our brand. It helps protect your shopping experience while also allowing us to manage orders smoothly and efficiently.

Order Processing Time

All orders are processed after payment is confirmed. Most orders are packed and shipped within 1–3 business days. Processing times may be longer during new drops, sales, holidays, or high-order periods.

Please note that business days do not include weekends or public holidays.

Shipping Time

Once your order has been shipped, delivery time depends on your location and the shipping method selected at checkout.

Estimated delivery times may vary, but in general:

• Local delivery: 2–5 business days
• Domestic shipping: 3–7 business days

Delivery times are estimates only and may be affected by courier delays, weather conditions, customs checks, or other unexpected issues.

Shipping Rates

Shipping charges are calculated at checkout based on your location, package weight, and delivery method. In some cases, BNGRBL may offer free shipping promotions, discount shipping, or special offers on selected orders.

Order Tracking

Once your order is shipped, you will receive a tracking number by email or message, if available. You can use this tracking number to follow your package until it reaches your door.

Please allow some time for tracking updates to appear after dispatch.

Incorrect Shipping Information

To avoid delays, please make sure your shipping address is correct when placing your order. BNGRBL is not responsible for delayed or lost packages caused by incorrect or incomplete address details provided by the customer.

If you realize you entered the wrong address, contact us as soon as possible. We will do our best to help before the order is shipped.

Lost, Delayed, or Damaged Packages

While we work with trusted delivery partners, delays can sometimes happen. If your package is delayed, lost, or arrives damaged, please contact us right away with your order details so we can help resolve the issue.

If a package is marked as delivered but has not been received, we recommend checking with neighbors, building staff, or your local courier office before reaching out.

Customs and International Duties

For international orders, customs fees, import duties, or taxes may apply depending on your country’s regulations. These charges are not controlled by BNGRBL and are usually the responsibility of the customer.

We recommend checking your local customs policy before placing an international order.

Pre-Orders and Special Drops

Some BNGRBL products may be offered as pre-orders or limited-edition drops. These items may take longer to ship because they are made or packed specifically for that release. If an item is on pre-order, the expected shipping timeline will be mentioned on the product page or during checkout.

Contact Us

If you have any questions about your order, shipping status, or delivery time, our support team is here to help.

BNGRBL
Customer Support: [admin@bngrbl.in]
Business Hours: [10:00am to 10:00pm]

Final Note

BNGRBL is committed to making your shopping experience smooth, reliable, and stress-free. We appreciate your support and thank you for choosing our brand.